Withdrawal form
The German version of this page is legally binding.
You may declare your withdrawal by means of any unequivocal statement; no reasons need to be given. The statutory model withdrawal form below may be used but is not mandatory.
Important on this marketplace: The purchase contract is in each case concluded with the selling company. You will find its full address and email address in the company’s mandatory information, in the order confirmation and on the invoice. For items purchased online, you can additionally use the separate ‘Withdraw from contract’ function further below. After final confirmation, you will receive an acknowledgement of receipt by email without delay. The general processing of returns under ‘My orders’ remains separate from this.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To [here the trader’s name, address and email address are to be inserted by the trader]:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Withdraw online
Use this function to make an unambiguous withdrawal declaration for eligible items. You can review everything before sending; the declaration is submitted only when you select “Confirm withdrawal”.
